RETURN AND EXCHANGE POLICY
HOW TO RETURN OR EXCHANGE AN ITEM
At Bee the Goat, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be returned in their original packaging and in unused condition. Shipping fees are non-refundable. Please note that we cannot accept returns or exchanges on personalized items or items marked as final sale.
TRACKING YOUR ORDER
To initiate a return or exchange, please contact us at customerservice@beethegoat.com with your order number and a brief explanation of the reason for the return or exchange. We will provide you with a return shipping label and instructions on how to send your item(s) back to us. Once we receive your return, we will process your refund or exchange within 5-7 business days.